Terms & Conditions

1. Definitions

For the purposes of these Terms and Conditions:

• "agam99", "we", "us", "our" refers to the agam99 online gaming platform operated under the domain https://agam99.cam and its related services.
• "Player", "you", "your" refers to any individual who registers an account and uses agam99 services.
• "Account" refers to the unique player account created upon successful registration on agam99.
• "Services" refers to all gaming products offered on agam99, including but not limited to casino games, sports betting, live dealer games, and lottery services.
• "Funds" refers to money deposited into your agam99 account, including deposits, bonuses, and winnings.
• "Bonus" refers to promotional offers, welcome bonuses, free bets, cashback, and any other incentives provided by agam99.
• "KYC" refers to Know Your Customer identity verification procedures required by anti-money-laundering regulations.

2. Eligibility and Account Registration

2.1 Age and Residency Requirements

To register and use agam99 services, you must meet the following criteria:

• You must be at least 21 years of age at the time of registration.
• You must be a resident of Indonesia and physically located within Indonesian territory when accessing agam99 services.
• You must have the legal capacity to enter into a binding agreement under Indonesian law.
• You are not prohibited from gambling under any applicable law, regulation, or personal restriction (such as self-exclusion programs).

agam99 reserves the right to request proof of age and residency at any time. Failure to provide valid documentation when requested will result in account suspension and forfeiture of funds.

2.2 Account Limitations

Each individual is permitted only one account on agam99. The following restrictions apply:

• You may not create multiple accounts under your own name or any other person's name.
• You may not use another person's account or allow another person to use your account.
• If we detect multiple accounts associated with the same individual (identified through matching personal details, payment methods, IP addresses, or devices), all duplicate accounts will be closed, and any funds or winnings will be forfeited.
• Accounts registered using false or fraudulent information will be terminated immediately.

2.3 Account Registration Process

To register an account on agam99, you must provide accurate and complete information, including:

• Full legal name as it appears on your government-issued ID (KTP or passport)
• Valid email address
• Mobile phone number registered in Indonesia
• Date of birth
• Residential address

You are responsible for ensuring that all information provided is accurate and up-to-date. You must notify agam99 immediately if any of your registration details change.

3. Account Security and Responsibility

3.1 Login Credentials

You are solely responsible for maintaining the confidentiality of your agam99 account username and password. You must:

• Use a strong, unique password that you do not use on any other website or service.
• Enable two-factor authentication (2FA) for enhanced security.
• Never share your login credentials with any third party.
• Log out of your account when using shared or public devices.

You are liable for all activities that occur under your account, whether authorized by you or not. If you suspect unauthorized access to your account, you must notify agam99 support immediately via email at [email protected].

3.2 Identity Verification (KYC)

agam99 is required by law to verify the identity of all players to prevent fraud, money laundering, and underage gambling. You may be required to submit the following documents:

• A clear, legible copy of your Indonesian national ID card (KTP) or passport
• A recent selfie photograph holding your ID document
• Proof of address (utility bill, bank statement, or government correspondence dated within the last 3 months)
• Proof of payment method ownership (bank statement or e-wallet screenshot showing your name)

KYC verification is mandatory before processing your first withdrawal. agam99 reserves the right to request additional verification at any time, including for deposits exceeding a certain threshold or when suspicious activity is detected. Failure to complete KYC verification within 30 days of the request will result in account suspension.

4. Deposits and Withdrawals

4.1 Deposits

agam99 accepts deposits via the following Indonesian payment methods:

• Bank Transfer: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI (Bank Syariah Indonesia), Bank Permata
• E-Wallets: OVO, DANA, GoPay, ShopeePay, LinkAja

The minimum deposit amount is Rp 10.000. Deposits are processed instantly. You may only deposit funds from payment accounts registered in your own name. Third-party deposits are strictly prohibited and will result in the funds being returned and your account being suspended pending investigation.

4.2 Withdrawals

To request a withdrawal from agam99, you must:

• Have completed KYC identity verification
• Withdraw to a payment method registered in your own name
• Have wagered your deposited funds at least once (turnover requirement to comply with anti-money-laundering regulations)
• Meet any applicable bonus wagering requirements

The minimum withdrawal amount is Rp 50.000. Withdrawals are processed within 5 minutes during business hours (9:00 AM to 10:00 PM WIB, Monday to Sunday). Gold-tier VIP members enjoy 24/7 instant withdrawal processing. agam99 does not charge withdrawal fees, but your bank or e-wallet provider may impose their own transaction fees.

4.3 Anti-Money Laundering Policy

agam99 is committed to preventing money laundering and complying with international anti-money-laundering (AML) standards. As part of our AML policy:

• All deposits must be wagered at least once before withdrawal is permitted.
• Deposits and withdrawals must use the same payment method whenever possible.
• Large or unusual transactions may be flagged for additional review and documentation.
• We reserve the right to report suspicious transactions to relevant authorities.

5. Bonuses and Promotions

5.1 General Bonus Terms

agam99 offers various bonuses and promotions, including welcome bonuses, reload bonuses, cashback, free bets, and loyalty rewards. All bonuses are subject to the following general terms:

• Bonuses are offered at agam99's sole discretion and may be modified or withdrawn at any time.
• Each bonus has specific terms and conditions, including eligibility criteria, wagering requirements, time limits, and game restrictions. You must read and accept these terms before claiming any bonus.
• Wagering requirements specify the number of times you must wager the bonus amount (and sometimes the deposit amount) before bonus winnings can be withdrawn. For example, a bonus with a 30x wagering requirement on a Rp 100.000 bonus means you must wager Rp 3.000.000 before withdrawal.
• Not all games contribute equally to wagering requirements. Slots typically contribute 100%, while table games and live dealer games may contribute less (e.g., 10% to 20%). Check each bonus's specific terms for game contribution percentages.
• Maximum bet limits apply when playing with bonus funds (typically Rp 50.000 per bet). Exceeding the maximum bet will void the bonus and any associated winnings.

5.2 Bonus Abuse

agam99 reserves the right to void bonuses and confiscate winnings in cases of bonus abuse, including but not limited to:

• Creating multiple accounts to claim the same bonus multiple times
• Using betting patterns designed to exploit bonus terms (e.g., opposite bets on roulette, hedging strategies)
• Depositing only to claim bonuses and withdrawing without genuine gameplay
• Collusion with other players to manipulate bonus outcomes

Players found engaging in bonus abuse will have their accounts suspended and all bonuses and winnings forfeited.

6. Responsible Gaming and Self-Exclusion

agam99 is committed to promoting responsible gaming and providing tools to help players stay in control. We encourage you to view gambling as entertainment, not as a way to make money or solve financial problems. Please refer to our dedicated Responsible Gaming page for detailed information on:

• Setting deposit limits, loss limits, and session time limits
• Self-exclusion options (1 month, 3 months, 6 months, or permanent)
• Reality-check reminders and self-assessment tools
• Recognizing signs of problem gambling
• Accessing professional help and counseling resources

If you feel that gambling is negatively affecting your life, please contact our support team at [email protected] to discuss self-exclusion and support options.

7. Prohibited Activities

The following activities are strictly prohibited on agam99 and will result in immediate account termination and forfeiture of all funds:

• Using bots, automated software, or any artificial intelligence to place bets or play games
• Collusion with other players or dealers to manipulate game outcomes
• Hacking, reverse-engineering, or attempting to exploit software vulnerabilities
• Using VPNs, proxy servers, or other methods to disguise your location
• Engaging in any form of fraud, including credit card fraud, identity theft, or payment fraud
• Abusive, threatening, or inappropriate behavior toward agam99 staff or other players
• Attempting to manipulate odds, game results, or betting markets

8. Intellectual Property

All content on agam99, including but not limited to text, graphics, logos, images, software, and trademarks, is the property of agam99 or its licensors and is protected by Indonesian and international intellectual property laws. You may not:

• Copy, reproduce, distribute, or publicly display any content from agam99 without written permission
• Use the agam99 name, logo, or branding without authorization
• Reverse-engineer, decompile, or disassemble any software used on the agam99 platform

9. Limitation of Liability

To the fullest extent permitted by law, agam99 shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

• Your use of or inability to use agam99 services
• Unauthorized access to or alteration of your account or data
• Technical errors, system failures, or interruptions in service
• Errors or inaccuracies in game results or odds (though we will correct verified errors)
• Loss of winnings due to account closure for violation of these terms

agam99 provides its services on an "as is" basis without warranties of any kind, express or implied. We do not guarantee uninterrupted or error-free service, though we strive to maintain high availability and reliability.

10. Dispute Resolution

If you have a complaint or dispute regarding agam99 services, please contact our support team at [email protected] with full details of the issue. We will investigate and respond within 5 business days. If the dispute cannot be resolved through customer support, you may escalate the matter to management for review.

These Terms and Conditions are governed by the laws of the jurisdiction in which agam99 is licensed. Any disputes that cannot be resolved through negotiation will be subject to the exclusive jurisdiction of the courts in that jurisdiction.

11. Changes to Terms and Conditions

agam99 reserves the right to modify these Terms and Conditions at any time. When we make material changes, we will notify you via email and by posting a notice on the agam99 website. The "Last Updated" date at the top of this page will reflect the date of the most recent revision.

Your continued use of agam99 services after changes are posted constitutes your acceptance of the revised terms. If you do not agree to the updated terms, you must stop using agam99 services and close your account.

12. Account Closure and Termination

You may close your agam99 account at any time by contacting support at [email protected]. Upon closure, you must withdraw all remaining funds (subject to wagering requirements and verification). Once closed, your account cannot be reopened.

agam99 reserves the right to suspend or terminate your account at any time for violation of these Terms and Conditions, suspicious activity, or any other reason we deem necessary to protect the integrity of our platform. In cases of termination for rule violations, any remaining funds may be forfeited.

13. Contact Information

If you have questions about these Terms and Conditions or require assistance with your agam99 account, please contact us:

Email: [email protected]
Live Chat: Available 24/7 on the agam99 website
Response Time: We aim to respond to all inquiries within 2-4 hours